At Petplan we do all we can to process your pet insurance claims quickly and fairly. To make a claim, simply complete the relevant claim form, which you can download and print at your convenience. It’s easy to claim with Petplan, however, if there is missing information on your claim form it can cause a delay.
To make a claim, simply complete the claim form below which you can download and print at your convenience. If you would like some assistance with the claims procedure please refer to A Guide on How to Complete a Claim Form.
To help us process your claim quickly, you can help by making sure the claim form has all sections completed, is signed by both you and your vet, all relevant itemised invoices are included, and if it is your first claim with Petplan, ask your vet to supply a full veterinary history and attach it to your claim.
Download our Pet Insurance Claim form
Download and complete your claim form, and take it to your vet to fill in and sign.
Attach original receipts with any supporting documents, and send to:
Petplan Australasia Pty Ltd
1-3 Smolic Crt, Tullamarine, Vic 3043
Receive Your Claim
We’ll send you a letter on the outcome of your claim. Your successful claim will be paid from Petplan in a choice of three ways.
Or would you like further information on our insurance policies?
Contact our friendly and knowledgeable team today on 1300 738 225
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