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Contact Us

Have you got a question about your account or would like further information on our pet insurance plans and policies?

Please don't hesitate to contact us using the form below, and we will strive to answer your enquiry as timely and best as possible.


Please enter at least one of these two fields: Phone/Mob or Email
Contact Petplan for Dog or Cat or Equine quote or instant cover
  1300 738 225
or
Click here to send correspondence via email.
Alternatively, you may write to: Petplan Claims Department, 1-3 Smolic Court, Tullamarine, Victoria, Australia 3043
 
Dog & Cat Enquiries
Sales Hours
 

Mon – Fri 8:30am to 6.00pm (AEST)

Sat 9.00am to 5.00pm (AEST)

Sun 10.00am to 4.00pm (AEST)

 
Equine Enquiries
Sales Hours
 

Mon – Fri 8:30am to 6.00pm (AEST)

Sat 9.00am to 5.00pm (AEST)

Sun 10.00am to 4.00pm (AEST)

 
Customer Service, Claims, Accounts and Underwriting queries
 

Mon – Fri 8:30am to 5.00pm (AEST)

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Petplan
1/3 Smolic Ct
Tullamarine, VIC
3043
Call us on 1300 738 225 Email us at media.enq@petplan.com.au
Petplan
1/3 Smolic Ct
Tullamarine, VIC 3043
Phone: 1300 738 225
Email: