Date: 06/07/16

Lucca's Story


Lucca's Story

Hi There,

Lucca aka Kugel Ebony Ambassador is an approx. 70kg (purebred with papers) male Bullmastiff living in Wellington and has been covered by Petplan since he was about 11 weeks old. Petplan covered vet costs when he had an ear infection not long after I got him, so the policy paid for itself in the first year.

By the time Lucca was two, he presented with pain in his left rear leg and was seen by Central Vet Hospital in Wellington. Anti-inflammatories were prescribed but the lameness continued.

Lucca was referred for X-rays it was found that he had torn his cruciate ligament. The team at Central Vet Hospital referred us to Massey University Vet Teaching Hospital and the decision was made for Lucca to have TPLO surgery.

I hardly had to do anything. It was the most stress free insurance claim I’ve ever had, Petplan covered the first vet visit with Central Vet Hospital for lameness and every single thing relating to that injury has gone on the same claim. I was kept so well informed and everything was so easy, all I had to do was worry about my fur-baby getting better.

Age 3 and a half he is now fully recovered and feeling 110%.

Petplan paid out over $4,500* for Lucca’s Left Hind Leg Lameness.

I would recommend Petplan to anyone I don’t know where I’d be without them.


Rachel Devany

*Less any applicable excess and non-claimable items.

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