Date: 19/11/15

Samuel Chatouille's Story


Samuel Chatouille's Story

To the awesome staff of Petplan, especially Emma who was brilliant.

Sorry for taking so long to say THANK YOU from the bottom of my heart. You made the claim easy and stress-free. Especially in that intense moment that all you want is to be able to save your pet's life and the FINANCE is at the source of being able to do so. If you were not here; guys, I don't know how I would have managed it in 24 hours when it came to assuring the surgeon that he will get paid.

Samuel Chatouille had a broken hip on the 9/02/2015 and he had to have the surgery done within 24 hours or else he would painfully die. Thanks to Petplan who paid out over $5,900*, they saved my pet's life. Samuel Chatouille is my whole world, he is my friend, my guardian angel, and he is the only thing that I have in my life here. I can't imagine my life without him.

Thank you so much to Emma for making everything so easy and keeping me updated with the claim.
I would strongly advise people who own a pet to please get insurance with Petplan. I would be honoured to be a reference for Petplan because I would be so grateful and delighted to share my experience and story with the whole world.

I'm not a millionaire and don't have a much savings.  I live on my own with 2 jobs and the one and only thing that I went through without a single worry was making the claim. It was so easy and quick to fill in.

Thank you so much, words are too small to describe my gratitude for you. God bless you.

Kind regards,
Danusha & Samuel Chatouille

*Less any applicable excess and non-claimable items.

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